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Shipping & return information Finland

All orders are shipped with Schenker. Currently we only offer home delivery to our customers in Finland.  Your order will be delivered to the boundary of your building plot (Eg it will not be carried into your building). 

Track your order

If you wish to track your order you can do it on Schenker's tracking service by entering your 8 digit order number (40XXXXXX):

Track your order (Finnish)
Track your order (English)

Shipping fees

If you shop for 150 Eur or more the shipping is free.

   Home delivery
 0 - 5 kg  9,90 eur
 5 - 9 kg  14,90 eur
 9 - 12 kg  19,90 eur
12 -15 kg  24,90 eur
 15 - 20 kg  29,90 eur
20 - 30 kg  39,90 eur
30 - 40 kg  49,90 eur
40 - 60 kg  59,90 eur
60 - 99 kg  85 eur

 

Return shipping fees

Not completely satisfied? No worries, you will always have a 30 days money back guarantee with us. Please note that when sending back parts of, or a whole order you will be charged for the return shipping. The cost of the return shipping will be deducted from your refund.

  Home delivery Finland
 1 - 2 kg 19 eur
 2 - 20 kg 29 eur
 Bulky items (Eg furniture)  49 eur

 

How to proceed with your return 

Just follow these simple steps to make a return.

1. Pack the products carefully so that nothing breaks

2. Send an email to service.finland@granit.com and let us know which items you wish to return

3. Schenker will contact you to agree on a pick-up time and then collect your parcel at your home

4. The money will be paid back within 14 days from when we've received your items

 

Questions?

If you have any questions or need further inforamtion, don't hestitate to contact us at service.finland@granit.com
You can also read our full Terms & Conditions and see if you find your answer there.

 

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